Customer Service

Contact Us

We are available to answer any questions you have about our products.

Call: 800-367-3165 for sales and service.

You may also send us a message and we will respond as soon as possible:

• Request Service (Must be logged in)
• General Inquiries

Accounts

For new accounts, please use our online account request form. Requests are usually processed by the next business day.

For questions or issues with your account, please call 800-421-6875 during business hours (7 a.m. to 4:30 p.m. Pacific).

Find Your Model & Serial Number

Use our guide to locate model and serial numbers for all TRAK machines.

Estimates

BuyTrakParts estimates are a great way to save and organize part orders until you are ready to make a purchase. Learn how easy it is to create and manage estimates.

Policies

• TRAK^® Warranty Policy
• Express Exchange Program
• Return Policy and Return Merchandise Authorization (RMA)
• Privacy Policy
• Terms & Conditions

Resources & Documentation

TRAK Machine Tools provides comprehensive support for TRAK^® and ProtoTRAK^® products. This support includes software downloads, user manuals and other information described below.

• TRAK Toolroom Bed Mills Manuals, Software, Specifications, White Papers
• TRAK Toolroom Lathes Manuals, Software, Specifications, White Papers
• TRAK Knee Mills Manuals, Software, Specifications, White Papers
• Retrofits Manuals, Software, Specifications, White Papers
• Measurement Products General Information
• Machining Centers Manuals, Software, Specifications, White Papers
• Turning Centers Brochures

Software

Go to trakmt.com for all software including:

• Current ProtoTRAK CNCs software
• Non-current ProtoTRAK & TRAK CNC software
• ProtoTRAK converter software
• ProtoTRAK offline software
• Other miscellaneous software