Customer Service

Contact Us

We are available to answer any questions you have about our products.

Call: 800-367-3165 for sales and service.

You may also send us a message and we will respond as soon as possible:


For new accounts, please use our online account request form. Requests are usually processed by the next business day.

For questions or issues with your account, please call 800-421-6875 during business hours (7 a.m. to 4:30 p.m. Pacific).

Find Your Model & Serial Number

Use our guide to locate model and serial numbers for all TRAK machines.


BuyTrakParts estimates are a great way to save and organize part orders until you are ready to make a purchase. Learn how easy it is to create and manage estimates.


Resources & Documentation

TRAK Machine Tools provides comprehensive support for TRAK® and ProtoTRAK® products. This support includes software downloads, user manuals and other information described below.


Go to for all software including:

  • Current ProtoTRAK CNCs software
  • Non-current ProtoTRAK & TRAK CNC software
  • ProtoTRAK converter software
  • ProtoTRAK offline software
  • Other miscellaneous software