Customer Service

Contact Us

We are available to answer any questions you have about our products.

Call: 800-367-3165 for sales and service.

You may also send us a message and we will respond as soon as possible:

Service or Repairs


For new accounts, please use our online account request form. Requests are usually processed by the next business day.

For questions or issues with your account, please call 800-421-6875 during business hours (7 a.m. to 4:30 p.m. Pacific).

Find Your Model & Serial Number

Use our guide to locate model and serial numbers for all TRAK machines.


Resources & Documentation

TRAK Machine Tools provides comprehensive support for TRAK® and ProtoTRAK® products. This support includes software downloads, user manuals and other information described below.


Go to for all software including:

  • Current ProtoTRAK CNCs software
  • Non-current ProtoTRAK & TRAK CNC software
  • ProtoTRAK converter software
  • ProtoTRAK offline software
  • Other miscellaneous software